A +
S = R
Constant Change
Dynamic Laws
Mind Metrics |
Analyze +
Strategize = Realize
Our methodology is a major part of our philosophy. The pieces of
any problem, large or small, can be broken down into these
phases. The pieces can be analyzed, both separately, and as part
of a whole. Then, by thinking of ways to improve, or recombine
these pieces, it is possible to come up with better ways of
solving the problem. Coming up with a solution that answers more
of the pieces; solves the problem itself and not merely a
symptom of the problem; and produces an effective implementation
strategy, is the way to realize a gain, not just a fix, in your
solution.
Constant Change
Heeding the old rule, "the only true constant is change," it is
important to realize that any solution is only temporary. By
designing solutions that are meant to be reviewed, updated,
changed, or eliminated, you can prevent many solutions from
gaining a life of their own. Once a solution has a life of it's
own, it gets done because it has always been done that way. No one
ever questions why, or seeks to improve it, it just is. So
designing in expiration, or recurring review dates, requires an
organization constantly look for better answers, and new ways to
evolve.
Dynamic Laws
An extension to constant change is dynamic laws. Dynamic Laws are
not enforced to the letter. Rather they are standards, or
guidelines, that are used to help people make decisions that are
in line with departmental, and company goals. If everyone is
allowed to go their own direction, total chaos quickly ensues.
What dynamic laws do is provide a branded and consistent feel to
those inside the organization, as well as others it interacts
with. Similar to the constant need for change, these laws are
meant to be reviewed and updated as better law and methods come
along. Dynamic Laws empower people to bend the rules as they need
to, to work effectively while maintaining corporate integrity. The
new methods need to be shared, and the law updated, or chaos will
quickly find its way back into control.
Mind Metrics
When it comes time to put together a solution, there are a number
of factors that need to be kept in mind. These factors also need
to be measured when you have your solution in place. These factors
include, but should not be limited to:
- Scalability
- Can the solution be applied with minimal alteration to a small
group as well as to a large group?
- Uniformity
- If your solution has multiple facets, can they be seen as a
collective whole, or are they each a solitary fix?
- Modularity
- In the multifaceted solution, can each piece be improved,
replaced, or eliminated, with minor impact on the whole?
- Usability
- Once someone is familiar with the new process, or rule, can
they work with it, without it adding significantly to their
workload, or contribution?
- Trainability
- Does the solution have a quick learning curve, or will people
have to retain many rules and interactions in their heads?
- Productivity
- Does the solution provide for overall productivity gain? It
may shift some responsibility, but should reduce work, and
workflow, not increase it.
- Stability
- Is there inherent opposition, or indecisiveness in the
solution? Will the solution stand on its own without constant
"pushing."
- Integration
- Along with uniformity, does your solution fit into the
corporate philosophy, or is it uniform in itself, but not to the
whole?
- Collaborative
Utility - Organizations are alive and moving, can your
solution allow for mixed use, or are there rigid rules, and
directions?
In each unique
situation there may be more, or less factors, but keeping a matrix
of measures will help the solution be more Scalable, Unifor....
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